Privacy Policy

1 Introduction and Scope

doraventhilqas operates as a creative scriptwriting platform based in Australia, committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal data when you interact with our platform at doraventhilqas.sbs.

We understand that your privacy matters, especially when sharing creative work and participating in educational programs. This policy covers all interactions with our platform, including course enrollment, script submissions, community participation, and general website usage.

2 Information We Collect

Personal Information

We collect various types of personal information necessary to provide our scriptwriting education services:

• Contact details including name, email address, phone number, and postal address
• Account credentials and security information for platform access
• Educational background and writing experience details
• Payment information processed through secure third-party providers
• Course progress, assignments, and creative submissions
• Communication preferences and interaction history

Technical Information

Our platform automatically collects certain technical data to improve functionality and security:

Creative Content

When you submit scripts, participate in workshops, or engage with our community features, we collect and store your creative contributions. This includes draft scripts, feedback exchanges, and collaborative project materials. We treat all creative submissions as confidential intellectual property.

3 How We Use Your Information

Your personal information serves several essential functions within our educational platform:

• Providing access to courses, resources, and community features
• Processing enrollments and managing your learning progress
• Delivering personalized feedback on creative work
• Facilitating communication between students and instructors
• Sending course updates, educational content, and platform notifications
• Maintaining platform security and preventing unauthorized access
• Analyzing usage patterns to improve course content and delivery
• Meeting legal obligations and resolving disputes

We base our data processing on several legal foundations under Australian privacy law, including consent for marketing communications, contractual necessity for course delivery, and legitimate interests for platform improvement and security.

4 Information Sharing and Disclosure

Service Providers

We work with carefully selected service providers who assist in platform operations. These include payment processors, cloud hosting services, email delivery platforms, and analytics providers. All service providers are bound by strict confidentiality agreements and process data only as directed by us.

Educational Partners

Some courses may involve collaboration with guest instructors or industry professionals. When relevant, we may share your course-related information with these educational partners, but only with your prior consent and for legitimate educational purposes.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or regulatory requirements. This includes cooperation with law enforcement agencies and compliance with taxation obligations.

We never sell personal information to third parties and maintain strict controls over data sharing arrangements.

5 Data Security and Storage

Protecting your information is fundamental to our operations. We implement comprehensive security measures including:

• SSL encryption for all data transmission
• Secure cloud storage with redundant backups
• Multi-factor authentication for administrative access
• Regular security audits and vulnerability assessments
• Employee training on privacy and security protocols
• Incident response procedures for potential breaches

Data Storage Locations

Primary data storage occurs within Australia using local cloud infrastructure. Some service providers may store data internationally, but we ensure adequate privacy protections through contractual safeguards and compliance with Australian data transfer requirements.

Despite our security efforts, no system is completely immune to risks. We maintain incident response procedures and will notify affected users promptly if a security incident occurs, as required by Australian privacy law.

6 Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

Exercising Your Rights

To exercise any privacy rights, contact our privacy team using the details provided below. We respond to requests within 30 days and may require identity verification for security purposes. Some requests may incur reasonable administrative fees, which we'll discuss before processing.

You can also manage many privacy settings directly through your account dashboard, including communication preferences, data sharing options, and account deletion.

7 Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Active accounts: Data retained while account remains active plus 12 months after last activity
• Course records: Educational progress and certificates retained for 7 years for verification purposes
• Financial records: Payment information retained for 7 years to meet taxation requirements
• Marketing data: Communication preferences retained until consent is withdrawn
• Legal obligations: Some data may be retained longer when required by law

Account Deletion Process

When you request account deletion, we begin immediate removal of non-essential data while preserving records required for legal compliance. The deletion process typically completes within 60 days, though some backup systems may retain data for up to 180 days before final removal.

Course certificates and educational achievements may be retained in anonymized form to maintain institutional records and prevent fraudulent claims.

8 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to provide functionality and improve user experience. We categorize cookies as follows:

• Essential cookies: Required for basic platform functionality, login management, and security
• Performance cookies: Help us understand how users interact with our platform to improve design and content
• Preference cookies: Remember your settings and customizations for better user experience
• Marketing cookies: Only used with your consent to deliver relevant educational content

You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality. Our cookie banner allows you to manage preferences for non-essential cookies.

9 International Data Transfers

While we primarily store data within Australia, some service providers may transfer data internationally. When this occurs, we ensure adequate protection through:

• Contractual safeguards requiring equivalent privacy protections
• Service providers located in countries with adequate privacy frameworks
• Standard contractual clauses for transfers to countries without adequacy findings
• Regular audits of international service provider practices

You have the right to request details about international data transfers affecting your personal information and the safeguards we've implemented.

10 Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Material changes will be communicated through:

• Email notifications to active account holders
• Prominent notices on our platform
• Updated version date at the top of this policy

Continued use of our platform after policy updates constitutes acceptance of the revised terms. However, we'll seek fresh consent for any significant changes affecting how we use your personal information.

We maintain an archive of previous policy versions, which you can request for reference purposes.